Return Policy

Return Policy:

All items are guaranteed to be shipped according to accurate size, karat, metal type, and engraving/special request requirements. All items that do not meet sizing, karat, metal type, engravings/special request requirements will be eligible for a full refund including shipping costs within 14 days post initial “delivered status” date.

All sales are final, exchange only of equal or greater total value. Credit must be used in one sale. Leftover credit will NOT be refunded. Upon arrival, you have 14 days to return an item for exchange only. No money will be credited to personal accounts. Items return within 14 days will receive an in-store credit either by email or text within 15-20 business days post item inspection. Items WILL be inspected for return fraud and authenticity.

Second item will not be eligible for exchange.
Limit one exchange per every two purchases.

To return your item (excluding faulty/inaccurate items approved for return) for in-store credit, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.
If you are shipping an item over $50, you shall consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee we will receive your returned item.

Items must be shipped in original condition.

Any returned item must be in its original condition. This includes: stones, metal, karat, sizing, packaging. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, a credit will be applied to your credit card (allow 15-20 business days).

Items approved will be emailed a location for return shipment.